Terms of Service
Welcome to our website. By accessing or using our website, you agree to be bound by these terms and conditions (the “Site Terms”). Please read them carefully. If you do not accept these Site Terms, you should discontinue use of this website.
1. Acceptance of Terms
By accessing or using our website (the “Site”), you agree to these Site Terms and any other applicable policies, including the Privacy Policy, all of which may be amended from time to time. If you do not agree to these terms, please do not use our Site.
2. Privacy Policy
For details on how we collect, use, and protect information, please refer to our Privacy Policy.
3. Limited License to Use Site
We grant you a limited, personal, non-commercial license to use the Site. This license does not include:
- Any resale or commercial use of Site content
- Use of data mining, robots, or data extraction methods
- Downloading or copying of Site materials for use outside personal information purposes
Unauthorized use terminates this license and may lead to legal consequences.
4. Copyright and Intellectual Property
All content on this Site, including graphics, text, logos, and images, is our proprietary property or that of our licensors. Unauthorized use of any materials on this Site is prohibited.
Repeat Infringer Policy:
We respect intellectual property rights and expect users to do the same. In cases of repeated infringement, we may, at our discretion, limit or terminate access to the Site.
5. User Submissions
By submitting any ideas, suggestions, or materials to us, you agree they are non-confidential and become our property. We reserve the right to use any submissions for any purpose without compensation. Users bear full responsibility for content submitted to the Site.
6. Hyperlinks
We allow non-commercial hyperlinks to this Site as long as they do not present us in a false or derogatory way. Unauthorized linking or framing of the Site is prohibited.
7. Third-Party Content & Advertisers
We may include links or content from third parties. We do not endorse or assume responsibility for third-party websites or content. Use of third-party links is at your own risk.
8. Event Refund and Exchange Policy
Once tickets are purchased, there are no refunds or exchanges for any reason unless an event is canceled or rescheduled. Situations not warranting refunds include, but are not limited to, dissatisfaction with the event, artist cancellation, or delays.
In the event of a cancellation, refunds will be processed automatically to the original payment method, excluding shipping and processing fees.
9. Force Majeure
We are not responsible for cancellations or interruptions caused by factors beyond our control, including but not limited to acts of God, government orders, pandemics, or venue closures. In such cases, refunds or rescheduling options may be provided at our discretion.
10. Indemnification
You agree to indemnify and hold us, our affiliates, and employees harmless from any claims or damages arising from your use of the Site, including any user submissions or violations of these Site Terms.
11. Disclaimer of Warranties
The Site is provided on an “as is” basis, without any warranties, express or implied. We disclaim all warranties, including those related to accuracy, reliability, and fitness for a particular purpose. We do not guarantee the Site or servers are free of harmful components.
12. Limitation of Liability
We are not liable for any damages arising from use of the Site, including data loss, loss of profits, or technical issues. In no event shall our liability exceed the amount paid by the user for Site access.
13. Governing Law and Jurisdiction
These Site Terms are governed by New York State laws. Disputes shall be resolved exclusively in the state and federal courts of New York County, New York.
14. Termination of Access
We reserve the right to terminate access to the Site at any time, without notice, for violations of these terms or other policies.
15. Severability
If any part of these Site Terms is found unenforceable, the remainder will remain in full effect.
16. Miscellaneous
These Site Terms constitute the entire agreement between you and us. Failure to enforce any part of these terms shall not waive our rights to enforce later.
17. Contact Information
For questions or comments, please contact us at info@nycnewyears.com.
18. Ticket Resale, Event Changes, and Artist Cancellations
Tickets purchased from unauthorized sellers may be invalid. The resale of tickets above face value is prohibited. If an event changes venue, the ticket remains valid for entry. Artist performance is not guaranteed, and no refunds will be provided for artist non-performance.
19. Digital Ticket Delivery and Transfer
Digital tickets are delivered via email or through our official mobile application. You are responsible for maintaining the confidentiality of your ticket information. Digital tickets may be transferred to another individual through our official platform only, subject to any transfer restrictions or fees. Unauthorized duplication or sharing of digital tickets is strictly prohibited and may result in denial of entry without refund.
20. Image and Likeness Rights
By attending our events, you grant us permission to use your image, likeness, and voice in any live or recorded video display, photograph, or other transmission or reproduction of the event for any purpose, including commercial use, without additional compensation.
21. Prohibited Items and Conduct
We reserve the right to prohibit certain items at our events and to remove any person who violates venue rules or engages in disruptive behavior. A list of prohibited items will be available on our website and/or at the venue. Violation of these rules may result in denial of entry or removal from the event without refund.
22. Accessibility and Accommodations
We strive to make our events accessible to all attendees. If you require accessibility accommodations, please contact us at least 14 days prior to the event date. While we will make reasonable efforts to accommodate all requests, we cannot guarantee accommodation for requests made less than 14 days before the event.
23. Health and Safety Compliance
Attendees must comply with all health and safety requirements in effect at the time of the event, which may include health screenings, face coverings, proof of vaccination, or other measures. These requirements will be communicated prior to the event and are subject to change based on current public health guidelines. Failure to comply may result in denial of entry without refund.
24. Electronic Communications Consent
By purchasing tickets or registering for our events, you consent to receive electronic communications from us regarding your purchase, the event, and similar future events. You may opt out of marketing communications, but transactional communications about your specific event purchase cannot be opted out of.
25. Dispute Resolution and Arbitration
Any dispute arising from these Terms or your attendance at our events shall be resolved through binding arbitration conducted in New York, New York, rather than in court, except that you may assert claims in small claims court if they qualify. The arbitration will be conducted by the American Arbitration Association under its Consumer Arbitration Rules.