Frequently Asked Questions

Is NYCNewYears.com safe to purchase tickets from?

We value our customers’ online confidence to purchase from us. We strive to ensure that all personal information is kept confidential and safe, away from any form of third party. For that reason, we prefer to use the well-renowned online ticket merchants TicketSocket, Eventbrite, and Ticketsauce. All of these ticketing services have been in business for years and use the latest in encryption to keep your data safe and secure.

Will you share my information with any third party?

Absolutely not – we will not share any information with any third party. You can feel safe knowing that your information is held only by us. We will never ever rent, trade, swap, or sell your information. We hate spam too.

How will I receive my order?

You will receive an email after your credit card is processed for your individual E-Tickets for the event you purchased. We DO NOT MAIL any type of tickets.

Can I pay for a ticket using cash?

Yes, you can. You can only purchase tickets with cash at our office. Always call beforehand to make sure we have the correct tickets in stock. Please note that all service charges and fees are still assessed for cash sale purchases.

When is the latest date & time I can purchase tickets from you?

If you are able to purchase the tickets online even if the event has begun then you will have no issues gaining admittance.

I received tickets that are different from what I ordered, what do I do?

You can call us at 646-205-7600, or contact us and we will rectify the situation as soon as possible.

I don’t know where to go, but I know I want to party!! Can you help me?

Yes we can! Call us at 646-205-7600 or contact us and we will help try to figure out which party or cruise will be best for you and your group.

How must I dress for a NYE party?

It is NYE – it is a tradition to be dressed up as much as possible. Do you really want to introduce the New Year with clothes that you wear everyday?

What does “Festive Attire” mean for Dress Code?

We describe our dress code as “New Year’s Eve Festive”. We understand that people are coming from across the country and around the world to celebrate NYE in New York City, and we don’t directly impose our sense of style on others. Obviously it is a celebratory night and the tickets are sold at a premium price. Fear not – there will not be a strict dress code enforced. HOWEVER, guests tend to be dressed at their best just because the night is a celebration of closing out the past and embracing the New Year.

What does “Open Bar” mean?

The open bar portion of the events provide alcohol already included with the ticket price. This means you do not pay for drinks during this time. This includes beer, wine, spirits, and cocktails. (vodka, rum, whiskey, tequila, gin, cognac, etc.) If the event is open to all ages we provide water, juice, soda, etc. for guests under 21 years old. Although the cost of drinks is included for the given time frames at an Open Bar event, gratuity is not. A tip to the waitstaff / bartenders goes a long way and is a great gesture.

Do Events Include Dinner?

Most of our events provide food in the form of passed appetizers or appetizers buffet, already included in the ticket price. For a more substantial meal, we are also hosting dinners from 5pm to 7pm at Dallas BBQ Times Square so guests can eat early and then party. We also provide large appetizer portions at all of our NYE Cruises. Only the advertised food service will be available at the event. Venue kitchens will be not be stocked or staffed to accommodate additional orders

Do I need to pay gratuity?

Let’s face it: it’s not always fun to tack a few extra bucks of your hard-earned money onto a bill. But since New Yorkers in the service industries (hotels, restaurants and transportation) usually have gratuity factored into their wages, tips are expected and greatly appreciated. Here are some tips for handling tips at our events:

• Open Bar: Bartenders expect $2-3 a drink/shot in gratuity during an Open Bar.
• Seated VIP:  The standard for gratuity at a seated VIP ticket is 15% of the ticket price for mediocre service to 20% for stellar service regardless if alcohol is consumed or not.
• VIP Table: The standard for gratuity at a VIP table is usually a fixed amount per bottle of alcohol received. Let’s say $50-75 for a bottle of Vodka/Tequila and $25-75 for a bottle of champagne/prosecco. In some cases, gratuity is 18% of the ticket price which can be billed in advance when you check out or the night of the event. All this info is stated in your ticket description prior to purchase. 

Do you handle Hotel Accommodations?

We are a business with the singular focus of hosting New Year’s Parties in NYC. We do not offer packages that include overnight stays or hotel rooms, but if you purchase tickets to one of our hotel-based parties, we can connect you directly with a concierge that can facilitate overnight bookings for you and your group.

What is the Weather like on New Year’s Eve?

The average temperature at midnight in New York City since the ball dropping tradition began in 1907 is 33.7 °F (1°C). 2018 => 49 °F 2017 => 14 °F 2016 => 44 °F 2015 => 42 °F 2014 => 28 °F 2013 => 26 °F The coldest event was in 1917 when the temperature was 1 °F (-17 °C), the second coldest was 11 °F (-12 °C) in 1962. The warmest ball drop was 58 °F (14 °C) in both 1965 and 1972. It has snowed during the ball drop just seven times out of 104 events (one being light snow), 1926, 1934, 1948, 1952, 1961, 1967, and 2009 and it has rained multiple times. (from Wikipedia)